1. At Scharffenberg Apartments, smoking of tobacco products, e-cigarettes and the use of open flames are strictly prohibited throughout the entire facility. Guests who fail to comply with the ban on smoking tobacco products/e-cigarettes will be charged PLN 1000, and in the event of a fire alarm being triggered, they will be charged EUR 500 to cover the cost of the Fire Brigade’s attendance.  A charge may also be imposed if the smell of cigarette smoke is detectable in the rented  apartment or in the communal areas of the property, or if there is reasonable suspicion that the smoking ban has been violated.

2. In Scharffenberg Apartments, quiet hours apply from 10 pm to 8 am the following day. During the quiet hours, the Guest and persons using the services of the apartments are obliged to behave in a manner that does not interfere with the stay of the other Guests.

3. The Guests are required to report to Scharffenberg Apartments the presence of children under the age of 6 (their stay is gratuitous using the bed with parents or their own cot or a cot provided by Scharffenberg Apartments) The number of persons  who can stay in an apartment is restricted to the number of persons specified in the offer.

4. Persons not checked-in may stay in an apartment from 8 am to 10 pm. The stay of persons not checked-in in the apartment after 10 pm is tantamount to the consent of the Guest to pay for these persons to be quartered on the apartment for a fee according to the current Price List available in the Apartments’ Office and available on the website.

5. Guests wishing to bring cats or dogs to charffenberg Apartments must give prior notice to the apartment staff and pay an additional fee. Dog owners are required to keep their dogs on a lead and muzzled on the premises and to clean up any waste left by the animal. The pet owner is liable for any damage caused by the animal in accordance with general principles. Furthermore, they are obliged to ensure that the animal’s behaviour does not disturb the peace of other guests. Scharffenberg Apartments permits only one cat or dog, weighing up to 23 kg, to stay in the apartment. Scharffenberg Apartments charges a one-off fee of PLN 200 for the pet’s stay. Pets must not be left unattended.

6. Scharffenberg Apartments does not permit guests to bring animals other than cats and dogs onto the premises.

7. The Guests are responsible for securing the apartment against theft. One should carefully close the door and windows before leaving the apartment, carefully secure the keys and the chip for the entry phone, nor to transfer the key or chip to third parties. In case of loss or destruction of the key with the chip there is a fee of PLN 300 covering the costs of the locksmith service together with the replacement of the lock with a new one and the making of duplicate keys.

8. The Guests are required to take good care of the condition of the apartment. One should turn off unnecessary lighting, turn off the air conditioning every time when leaving the apartment, close the unnecessary flow of water, turn off unnecessary electrical devices.

9. Due to the safety of the Guests and property of Scharffenberg Apartments, it is forbidden to use heaters and other electrical devices in the apartments and other rooms where they are not these rooms’ equipment. The above provision does not apply to chargers and plug-in power supplies for audio/video devices and computer power supplies. 

10. The Guests are required to leave the rented apartment in a condition identical to the one found at the check-in. If at the check-out the staff or employees of Scharffenberg Apartments find that the condition of the apartment is significantly different from the state in which the apartment was made available, Scharffenberg Apartments reserve the right to impose an additional fee in accordance with the Price List, including the cost of cleaning the Apartment.

11. In case of a gross violation of the norms of social coexistence and comfort of other users or violation of the provisions of the Scharffenberg Apartments’ Rules, Scharffenberg Apartments reserve the right to terminate the contract without the right to repayment of the amount already paid for the unused stay. 

12. The Guest is liable on the basis of  general terms of law for damages to property they caused or for objects and technical equipment of Scharffenberg Apartments which went missing. 

13. It is not allowed to organize social events at Scharffenberg Apartments. In the event of disturbance of silence and order or in the event of improper conduct, the Guest bears all responsibility for causing the necessity of intervention of the Police, Municipal Police, Fire Brigade or of other services. Scharffenberg Apartments will charge the Guest the costs of carrying out an intervention triggered by the Guest's behaviour in the same extent as the charge imposed on Scharffenberg Apartments.

14. Any use of the fire alarm, in a different case from a fire caused by a person or a third party, will result in a penalty of € 500 to be paid by the Guest. The guest will take full responsibility for any intervention by the Fire Department or any other service in relation to an unreasonable use of the fire alarm. The costs incurred by Scharffenberg Apartments due to the inappropriate behavior of the guest, will be charged, in equal amount, to the guest himself. Unreasonable use of a fire extinguisher or hydrant results in a penalty of the amount of damage caused by the guest.

Smoking in the Apartment and/or induction of lasting effects in the form of an odor left behind the guests - room dearomatization fee - 500 €