§ 4 - Check-in

1. The Guest is obliged to agree with Scharffenberg Apartments the exact arrival time at the latest 24 hours before the date of arrival for the purposes of preparing the apartment and keys thereto by Scharffenberg Apartments’ staff.

2. The apartment is available to Guests from 16:00 on the day of arrival until 11:00 a.m. on the day of departure (unless otherwise indicated in the booking confirmation).

3. The check-in takes place only on the basis of a valid ID with a photo of the Guest. After checking in, the Guest receives the key to the apartment along with the chip to the entrance gates and the apartment will be shown to him.

4. Scharffenberg Apartments reserve the right to refuse to check in a Guest who is under influence of alcohol or intoxicants or who during a previous stay grossly violated the Rules of Scharffenberg Apartments inter alia by causing damage to the property of Scharffenberg Apartments or to property or health of other Guests, employees of Scharffenberg Apartments or who otherwise disturbed the peace at Scharffenberg Apartments.

In such a situation, the Guest is not entitled to withdraw from the agreement and, therefore to be repaid the prepayment made when booking the apartment. They are also obliged to pay the entire price in accordance with the booking made.

5. The check-out takes place on the day of departure, according to the booking, between 8:00 and 11:00 a.m. Key collection takes place in the apartment occupied by the Guest in the presence of a person authorized by Scharffenberg Apartments.

6. Staying in the apartment or leaving items in the apartment after 11:00 am on the day of departure is treated as an extension of stay without the consent of Scharffenberg Apartments. In the case described in the preceding sentence, the Guest is obliged to pay the price for a half of the Day of Stay, unless the room is vacated after 14.00 p.m., then the Guest is obliged to pay the price for a full Day of Stay.

7. When checking out from Scharffenberg Apartments, the Guest is obliged to take all personal belongings with them. If they are left in the apartment, they will be sent by Scharffenberg Apartments to the address indicated by the Guest at their cost and risk. If such an instruction is not received within three months, Scharffenberg Apartments are entitled to transfer, documented by minutes, of the belongings left behind to competent public administration authorities.